At 66 Lottery, we understand the importance of having a dedicated and responsive support team to address your concerns. Please find below our contact information for various queries.
Support Availability
We are committed to providing 24/7 customer service to ensure that you can reach us at any time. Our dedicated team is available to assist you with all your questions or issues.
Live Chat Support
You can initiate a live chat by clicking on the Live Chat button located at the bottom right corner of our website. One of our support agents will be happy to connect with you and provide assistance in real-time.
Email Support
If you prefer to email us, please use the following address: Our response times may vary depending on the complexity of your query or issue.
Help Centre Access
We have a comprehensive help centre that contains frequently asked questions and detailed guides to assist with common issues. You can access our help centre by clicking here.
Verification Support
If you are experiencing difficulties with verification, please contact us via email or live chat for assistance.
Responsible Gambling Assistance
Please visit if you need guidance on managing your gaming habits or would like to discuss any concerns related to problem gambling.
Technical Support
For technical issues, we recommend starting by checking our help centre. If the issue persists, please contact us via email or live chat for further assistance.
Complaint or Dispute Guidance
In case of a dispute or complaint, please reach out to our support team via email or live chat. We will do our best to resolve your concern promptly and fairly.
Communication Response Expectations
Please note that response times may vary depending on the complexity of your query or issue. Our goal is to respond within hours.
Mobile and Desktop Support Accessibility
Our website and support systems are designed to be accessible across various devices, including mobile phones and desktop computers.
Multilingual Support
We currently offer assistance in English with a second language available upon request.
Preferred Contact Methods
For most queries, we recommend initiating contact via live chat or email. Please choose the method that best suits your needs for efficient support.
General Support Workflow
When reaching out to us, please provide as much detail about your query or issue as possible. This will enable our agents to address your concern more efficiently and effectively.
Self-Service Help Options
In addition to live chat and email, you can also find answers to common questions by visiting our help centre.
Please note that we prioritize responding to emails in the order they are received. For urgent matters or support requests, please contact us via phone using.
We appreciate your feedback on how we may improve our services. If you have suggestions for new topics or improvements for our help centre, please let us know by contacting us through any of the methods listed above.
By reaching out to 66 Lottery's dedicated support team, you can be confident that you are taking a step towards resolving your concerns and achieving a positive outcome.
